ENગુજરાતીहिन्दी
પરામર્શ બુક કરો

Terms & conditions

છેલ્લે અપડેટ 11 સપ્ટેમ્બર 2026.

આ શરતો અંગ્રેજીમાં છે. કંઈ સ્પષ્ટ ન હોય તો અમને મેસેજ કરો, અમે સમજાવીશું.

1. Who we are

ReMind ("we", "us") is a psychology practice run by registered clinical psychologists Diva Chokshi and Khushi Majithiya, at ReMind, B Block, 6th floor, 607, Sankalp Iconic Tower, Iskcon Cross Road, Sanidhya, Ahmedabad, Gujarat 380058. You can reach us on +91 6353177474 (phone and WhatsApp) or remindstartyourjourney@gmail.com, during clinic hours (11:00 am to 6:30 pm).

2. What we offer

Psychological assessment, individual therapy, couples and sex therapy, brief stress-management sessions, and career counselling with aptitude testing, in person in Ahmedabad or online by video. The sessions, their length and their fees are listed on our Fees page.

3. Booking

You can book through this website, on WhatsApp or by phone. A session is booked only once we confirm it to you by email or WhatsApp (or, once online payment is available, once your payment succeeds). Please give a phone number and email address you check, so we can reach you about your session.

4. Fees and payment

Fees are in Indian rupees and are the same for both psychologists, online or in person. Some fees are agreed with you individually, as shown on the Fees page. When we confirm your session we tell you how to pay. When online payment is available, it is processed securely by Razorpay; we never see or store your card details.

5. Cancellation, rescheduling and refunds

  • You can reschedule or cancel free of charge up to 24 hours before your session, using the link in your confirmation or by contacting us. If you have already paid, the fee is refunded in full or moved to the new time, as you prefer.
  • Sessions cancelled within 24 hours of the start time are not refunded.
  • If we have to cancel or move a session, you choose between a new time and a full refund.
  • Refunds are made to the original payment method and normally reach you within 5–7 working days of the cancellation.
  • The same rules apply to online and in-person sessions.

6. Online sessions

Online sessions take place on a private video link that we send you before the session. Please join from a private, quiet place with a stable connection.

7. Confidentiality and your information

What you share in therapy is confidential, within the limits every clinician in India works under; we explain those limits in your first session. How we handle the information you give us is set out on our Privacy & policies page.

8. Clients under 18

For a client under 18, a parent or guardian makes the booking and gives consent for the sessions.

9. This website

The information and self-help exercises on this website are general and are not a diagnosis or a substitute for an assessment by a qualified professional.

10. Changes and governing law

We may update these terms; the date at the top shows the latest version. These terms are governed by the laws of India, and the courts at Ahmedabad have jurisdiction.

11. Contact

Questions about these terms, a booking or a refund: +91 6353177474 or remindstartyourjourney@gmail.com.